Tim's Western Wear Customer Service

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Customer Service

South 40 / Tim's Western Wear's customer service goal is simple: We are committed to providing our customers total satisfaction. Every time. Guaranteed. Contact us at south40west@msn.com or call (262) 334-2240 anytime. Please feel free to drop us a line to share your thoughts on the site, all comments welcomed.

OUR CURRENT SHIPPING RATES
United States Rates
$0-$25=$5.95 shipping
$25-$50=$6.95 shipping
$50-$100=$7.95 shipping
$100-$500=$9.95 shipping

International Rates
$0-$25=$24 shipping
$25-$50=$29 shipping
$50-$100=$34 shipping
$100-$500=$55 shipping

Most items will be shipped by USPS priority mail in the U.S. and should arrive in about 2 to 3 business days.
Perfumes and colognes, because of the alcohol content, will be shipped by USPS parcel post or first class mail and should arrive in about 10 business days.
Hat patches and stickers will be shipped by USPS parcel post and should arrive in about 10 business days.

NOTE: Because of the large size of the cowboy hat shipping containers, a $10.00 shipping surcharge is included on all hat sales.

To check on the status of your order, enter your confirmation number below.
Then copy and paste the tracking information to the USPS website http://www.usps.com/shipping/trackandconfirm.htm?from=home_header&page=trackandconfirm
You will be able to obtain the shipping information there.

Store Hours:
Monday thru Friday - 10am to 6pm
Saturday - 10am to 4pm
Closed Sunday

To obtain the status of an order, enter the confirmation number and click Go!.

Are You Ready? Just 323 days 'til Christmas!